The Insurance Company Is Not Your Friend — Here's Why

I’m going to tell you something that might sound harsh, but it’s the truth:

The insurance company is not your friend.
They are not “on your side.” They are not “here to help.” And they definitely aren’t interested in what’s best for you.

Their job — and I mean this literally — is to pay you as little as possible.

They’ll Call You Fast — and Act Super Friendly

After an accident, you might get a call within 24 hours. It might sound like they genuinely care about how you’re doing. They’ll say things like,

“We just need a quick statement to process your claim.”
“We can get this all wrapped up quickly for you.”
“No need to get a lawyer involved.”

Let me be clear:
That “quick statement” can (and will) be used against you.
That “quick wrap-up” is a lowball offer that won’t even cover your future medical bills.
And that line about not needing a lawyer? Yeah — because they don’t want you to have someone who actually knows what you’re entitled to.

They Record You to Catch You Off Guard

When you're hurt, shaken up, and just trying to get your life back, you're vulnerable. They know that. They count on it.

They’ll ask tricky questions and record your answers, hoping you’ll say something — anything — that gives them a reason to deny or reduce your claim.

Even innocent comments like “I’m feeling okay” or “I didn’t see them coming” can be twisted to work against you.

They Have Teams of Adjusters and Lawyers — You Need Someone in Your Corner Too

Insurance companies have playbooks, and they’ve done this thousands of times. Most people? This is their first accident. Their first time dealing with pain, bills, paperwork, and a process that feels stacked against them.

That’s why I do what I do. I make sure my clients don’t get taken advantage of. I review every offer. I talk to every adjuster. I fight to make sure you get everything you’re owed — not just what the insurance company feels like paying out.

Don’t Settle Fast. Don’t Settle Alone.

If you’ve been hurt, take a breath. Get medical help. Then talk to a lawyer who has your back.

At Chatenka Injury Law, I’ll tell you the truth, walk you through your options, and make sure you don’t fall for the insurance company’s tricks.

Because at the end of the day, they have someone looking out for them. You should too.

— Aaron